Privacy policy

This Personal Data Policy applies to the information we collect about you when you use our ABRAXIO Site or Platform and we act as a data controller within the meaning of the law.

With the utmost concern for the protection of your personal data, ABRAXIO strives to implement a Personal Data Policy that is understandable, transparent and in line with the European Regulation 2016/679 known as the General Data Protection Regulation (RGPD) and national legislation (Loi informatique et Libertés of January 6, 1978 amended on December 12, 2018).

This Personal Data Policy comes into effect as of March 9, 2020.

We may change this Personal Data Policy at any time if we change the way we process your Information. We will then inform you within a reasonable time before a new version of the Personal Data Policy comes into effect, either by sending you an email or by posting a message on our ABRAXIO Platform.

When We use capitalized terms in this Policy, We refer to the definitions below:

« Employer » means the legal entity, independent and distinct from ABRAXIO, to which you belong or are attached (for example your employer) and which has entered into a commercial contract with ABRAXIO to authorize you to use our ABRAXIO Platform.

« Customer Space » refers to the Employer’s workspace on the ABRAXIO Platform.

« Customer Space Data » means the data entered and uploaded to the Customer Space.

« Information » means personal data concerning you, whether such Information identifies you directly or indirectly.

« We », « Us », « Our » and « ABRAXIO » refer to our company ABRAXIO, a simplified joint stock company with capital of €50,400, whose registered office is located at 90 avenue Félix Faure in Lyon (69003), registered in the Lyon Trade and Companies Register under number 850 078 791.

« ABRAXIO Platform » refers to our software platform operating in software as a service mode and accessible via the following address:

« Policy » means this Personal Data Policy.

« Site » refers to ABRAXIO’s showcase site, which presents the various service offerings and is accessible via the following address:

« User » refers to a natural person invited by the Employer to join and participate in a Customer Area. The User is given a user account to access the ABRAXIO Platform.

This Policy only applies when we decide how to use your Information as explained in Article 7 « Why do you use my Information? » (i.e. when we act as a data controller within the meaning of the law).

On the other hand, this Policy does not apply when the Employer who invited you to join its Customer Area decides how to use your Information.

Example: The Policy does not apply when an Employer decides to create a User account for you, parameters the services you can use, modifies your rights to use the ABRAXIO Platform, suspends your user account.

This Policy also does not apply to Customer Area Data that you exchange or create on the Customer Area administered and controlled by your Employer. Your Employer decides what you may or may not do on its Customer Space and how Customer Space Data is to be used.

Example: The Policy does not apply to files, content, messages and Information that you, an Employer or other users use, store or exchange on the Customer Centre.

In these different situations, your Employer is the sole data controller within the meaning of the law. ABRAXIO merely obeys the instructions of your Employer, as a subcontractor within the meaning of the law, and this Policy therefore does not apply.

There are several ways to contact us:

By post: ABRAXIO, 90 avenue Félix Faure, Lyon (69003), France

By email:

Please note that we will only be able to respond to questions or requests to exercise rights relating to this Policy. For further information, please see « 3. When does this Privacy Policy not apply?

We use different types of information, which you may choose to provide yourself, either voluntarily or compulsorily, or which We may collect automatically.

Usage metadata : This metadata concerns the actions carried out on our ABRAXIO Platform, such as the features you use most, the types of files uploaded to the Customer Area, interactions with other Users, etc.

Connection logs : Connection logs include the IP address of the connection, the page visited, the page from which you came, and the dates and times of connection. They are generated automatically by our servers.

Information about your device : This information concerns the type of device you use to access our ABRAXIO Platform (computer, tablet, mobile), the type of operating system and internet browser used, your screen resolution.

Information from cookies : The cookies we use may transmit information about you. For more information, see the article on cookies.

There are times when we may need Information from you. For example, We need your e-mail address and a password.

Failure to provide mandatory information may have consequences: We may not be able to create your account, We may not be able to provide you with the Service concerned, etc.

When information is mandatory, We explain why We need it near the collection field.

We may use your Information for a number of different reasons, which are explained below:

  • We do so because you have given us your consent (Consent);
  • We may have a legitimate interest in processing your Information (Legitimate Interest);
  • We may need it in order to provide you with our ABRAXIO Platform (Performance of a Contract);
  • We may need it to comply with a legal obligation (Compliance with the law).

Provision of technical support to the User: Performance of a contract

Conducting satisfaction surveys: Legitimate interest

To compile statistics on the use of our ABRAXIO Platform: Legitimate interest

Answering your questions: Legitimate interest

Handling your complaints and requests to exercise your rights: Contract performance / Compliance with the law

Send our newsletter : Consent

Send marketing emails: Consent

Sending commercial information following submission of a form: Consent

To send you information on the operation of ABRAXIO and help in using our ABRAXIO Platform: Legitimate interest

Maintaining and reinforcing the security of our ABRAXIO Platform: Legitimate interest

Keeping connection logs : Compliance with the law

Operation of our virtual assistant (data analysis) : Legitimate interest

Supplier ratings and opinions: Legitimate interest

We retain your Information for variable periods depending on the purposes for which we collect it.

The lifetime of cookies is a maximum of 13 months, and information collected via cookies is kept for a maximum of 25 months. For further information, see sections 11 and 12 « Do you use cookies?

Information relating to traffic on our ABRAXIO Platform is kept for a maximum of 12 months from the date of collection, in accordance with the law.

Information related to your User account is kept as long as your Employer authorizes you to use our ABRAXIO Platform.

Retention periods for Customer Area Data are determined exclusively by your Employer. For more information on how your Employer handles your personal data on the Customer Area it administers, please contact it directly. To find out more, see « 3. When does this Privacy Policy not apply?

Translated with (free version)

To Our Teams :

Your Information may be communicated to Our different teams depending on the purposes of Our processing. For example, our Support team may have access to your Information to help you use our ABRAXIO Platform, our Technical team may have access to your Information to repair a bug on our ABRAXIO Platform, etc.

To our technical service providers :

To whom? Why ?
Microsoft Azure For hosting our ABRAXIO Platform and your Information
Our developers To correct errors encountered on the ABRAXIO platform
Calendly To book an appointment for support or a demonstration
Zoho For ticket management or sales promotionAux autorités administratives ou judiciaires :

Within the framework of the laws in force, when ABRAXIO receives a requisition from a regulatory authority or the courts ordering it to communicate certain Information.

Wherever possible, we prefer to store and host your Information within the European Union. For example, we host your Information on servers located in Europe.

Some of our technical service providers may process data outside the European Union. We ensure that they take adequate guarantees sufficient to carry out these transfers. These are :

Recipient concerned by the transfer outside the EU Countries concerned Adequate warranties
Calendly Etats-Unis Privacy Shield :
Zoho Etats-Unis Privacy Shield :

Yes, we use cookies and other tracking devices on our ABRAXIO Platform.

A « cookie » is a file of limited size, generally consisting of letters and numbers, sent by the web server to the cookie file of the browser located on your computer’s hard disk.

We only use technical (necessary) cookies to ensure that our ABRAXIO Platform functions correctly on your terminal (computer, tablet, smartphone).

For example, technical cookies will enable us to know that you are logged in, to offer you the language of your choice, to display the website according to your presentation preferences, to better manage the load on our servers, and so on.

Below is a list of the cookies we use:

Catégorie Nom Cookie publisher Purpose Cookie lifetime
Technical cookies .AspNetCore.Antiforgery.XXXX-XXXXXX Microsoft Security cookies: protect the login system against misuse, such as CSRF (Cross-Site Request Forgery) attacks. Session
Technical cookies .AspNetCore.Identity.Application Microsoft User interface personalization cookie: identifies the user after login. Session
Technical cookies ai_session Microsoft This cookie is used by Microsoft for the Application Insights software to collect statistics on user behavior and the technical behavior of the application. Part of Azure Application Insights features. 30 minutes
Technical cookies ai_user Microsoft This cookie is used by Microsoft for the Application Insights software to distinguish users. Part of Azure Application Insights features. 1 year
Technical cookies idsrv.session Microsoft Session cookie for the current IdentityServer session. Also contains the Owin context. Session
Technical cookies ARRAffinity Microsoft This cookie is used by Microsoft Azure to manage application load balancing. Session

Our website uses cookies. Cookies enable us to secure your browsing, personalize content and analyze our traffic.

Cookies are small text files that can be used by websites to make the user experience more functional and efficient.

By law, we can only store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.

You can change or withdraw your consent at any time by clicking on the green « Cookies » button at the bottom of the page.

Your consent applies to the following domain:


The use of these cookies does not require your consent, in that they do not store any personally identifying information, and are exclusively necessary for the proper functioning of the Site. They help to make the site usable and secure by activating basic functions such as page navigation and access to secure areas of the site. The site cannot function properly without these cookies.


The use of these cookies requires your consent. They help us, by collecting and communicating information anonymously, to understand how visitors interact with our websites. They enable us to determine the number of visits, the sources of traffic, in particular the channel from which visitors come, and help us to identify the pages most or least visited by our users. These cookies remain on the user’s terminal until their expiry date (their lifespan can vary from several minutes to several days or years from their creation/update). In any case, the information to which they give access is not kept beyond 13 months. If you do not accept these cookies, we will not be informed of your visit to the Site: your browsing data will not and cannot be used.


Abraxio may include third-party software applications on the site, which allow users to access certain features of the site, to share site content with other people, or to inform these other people of the user’s consultation or opinion regarding site content. This is notably the case of the « Calendly » module, which enables the user to add an event directly to his calendar, or the « Share » or « Like » buttons from social networks such as « Facebook », « Twitter », « Linkedin », etc. Abraxio has no control over these features. Abraxio has no control over the process used by these third-party sites to collect information relating to navigation on the site and associated with the personal data they hold. Abraxio therefore invites the user to consult the privacy protection policies of these third parties in order to become aware of the purposes of use, in particular advertising, of the browsing information they may collect through these third-party applications. In particular, these protection policies must enable them to exercise their choices with regard to these third parties, notably by configuring the user accounts held with these third parties.

You can update your Account Information at any time by modifying your user profile settings.

You have a number of rights in relation to the Information we hold about you:

Right of access : You can ask us to access all the Information we hold about you.

Right of rectification : You can ask us to correct your Information.

Right to object : You can ask us to stop using your Information where we have a legitimate interest in doing so.

Right to withdraw consent : Where you have given us your consent to use your Information for a specific purpose, you may at any time decide to withdraw your consent and we will then stop using your Information for the purpose in question.

Right to erasure : You can ask us to delete your Information or to stop using it.

Right to restriction : You may ask us to restrict the use of your Information, i.e. to retain it temporarily but to stop using it.

Right to portability : You may export your Information in a reusable format or, where possible, ask us to transfer it to another company for reuse.

To exercise your rights, please contact us using the details given in the « How can I contact you » section.

We will do our best to reply within one month.

Occasionally, we may not be able to accept a request because the law does not apply: we will explain this to you.

We may also need to ask you for proof of identity to make sure it’s really you.

Please note that we will only be able to respond to requests to exercise your rights under this Policy. For more information, see « 3. When does this Privacy Policy not apply?